SMS Consent & Opt-Out – NEW LINE COURIER LTD
This page explains how NEW LINE COURIER LTD (“Company,” “we,” “our,” or “us”) obtains consent for SMS communications and how customers can manage or withdraw that consent at any time.
By providing your mobile number and opting in, you agree to receive SMS messages in accordance with this policy.
1Opt-In Process
- Customers may opt in to receive SMS notifications by:
- Entering their mobile number during shipment booking
- Registering an account on our website
- Providing written or electronic consent
- Speaking with customer service representatives
- Consent is required before any SMS messages are sent.
- We maintain secure records of all opt-in requests for compliance and audit purposes.
2Opt-Out Process
- You may opt out of SMS communications at any time by replying:
- STOP
- Opt-out requests are processed immediately and confirmed via automated SMS.
- You may also request removal by contacting:
3Managing Your Preferences
- Customers may update or change their SMS communication preferences by:
- Logging into their account on our website
- Contacting customer service
- Submitting a written request
- Preference updates are handled promptly.
4Message Purpose
- SMS communications are used solely for:
- Shipment tracking and delivery updates
- Service alerts
- Schedule changes
- Compliance notifications
- We do not send marketing or promotional messages via SMS.
5Support
- For any questions regarding SMS consent or preferences, please contact:
- support@newlinecourier.com