1Information We Collect

• Full name
• Pickup and delivery addresses
• Phone numbers
• Email addresses
• Shipment and tracking information

Mobile numbers are collected only with the individual's prior express written opt-in consent. With consent, we send recurring SMS messages, which may include marketing and promotional messages about our courier and logistics services and equipment financing and business funding options, as well as service-related notifications such as delivery updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

2Cookies

• Improve user experience
• Analyze website traffic
• Enable essential site functionality

You may disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

3SMS Consent & Record Keeping

• We maintain secure records of all SMS opt-in and opt-out requests for regulatory and audit purposes.
• With opt-in consent, SMS may include marketing, promotional, and financing-related messages, as well as service notifications
• No mobile opt-in or SMS consent data is ever shared or sold to third parties or lenders for their own marketing or promotional purposes
• Users may opt out at any time by replying STOP, or reply HELP for assistance

4GDPR & CCPA Compliance

• NEW LINE COURIER LTD complies with:
• The General Data Protection Regulation (GDPR)
• The California Consumer Privacy Act (CCPA)

You have the right to:

• Request access to your personal data
• Request corrections
• Request deletion
• Restrict or object to processing

Requests may be submitted to: privacy@newlineconnects.com

5Data Retention

• We retain personal data only for as long as required to:
• Fulfill operational needs
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements

Once no longer required, data is securely deleted or anonymized.

6Information Sharing

We do not sell your personal information. We share information only in the limited circumstances below:

• Equipment financing referrals: NEW LINE COURIER LTD is not a lender. If you request equipment financing or business funding, we share the application information you provide with our third-party financing partners solely to facilitate your request, and only with your authorization. Those partners use your information under their own privacy policies.
• SMS / messaging consent: Your mobile opt-in and SMS consent data is never shared or sold to any third party, lender, or affiliate for their own marketing or promotional purposes.
• Service providers: We may share limited data with vendors who support our operations (such as delivery partners, website hosting, and customer service) under confidentiality obligations.
• Legal requirements: We may disclose information where required by law or to protect our legal rights.