1Information We Collect

• Full name
• Pickup and delivery addresses
• Phone numbers
• Email addresses
• Shipment and tracking information

Mobile numbers are collected only with explicit consent and are used strictly for operational SMS notifications such as delivery updates, confirmations, or service alerts.

2Cookies

• Improve user experience
• Analyze website traffic
• Enable essential site functionality

You may disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

3SMS Consent & Record Keeping

• We maintain secure records of all SMS opt-in and opt-out requests for regulatory and audit purposes.
• SMS communications are not used for marketing
• Messages are transactional or service-related only
• Users may opt out at any time by replying STOP

4GDPR & CCPA Compliance

• NEW LINE COURIER LTD complies with:
• The General Data Protection Regulation (GDPR)
• The California Consumer Privacy Act (CCPA)

You have the right to:

• Request access to your personal data
• Request corrections
• Request deletion
• Restrict or object to processing

Requests may be submitted to: privacy@newlinecourier.com

5Data Retention

• We retain personal data only for as long as required to:
• Fulfill operational needs
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements

Once no longer required, data is securely deleted or anonymized.